Emily Prather-Rodgers, Technical Services Coordinator, North Central College
Founded in 1861, North Central College is an independent, comprehensive college of the liberal arts and sciences that offers more than 55 undergraduate majors and graduate programming in seven areas. North Central College is committed to academic excellence; a climate that emphasizes leadership, ethics, values and service; a curriculum that balances job-related knowledge with a liberal arts foundation; and a caring environment with small classes.
What path did you take to get to your current role?
I began my library career as a page (shelver) in a branch of a medium-sized public library system. It was a part-time job to earn a bit of money during college and to figure out if it would be worth pursuing at the graduate level. After a few months, I was promoted to a part-time circulation position. A few months later, I entered library school and accepted a position as a graduate assistant in technical services/special formats in the Fine Arts Library at the university. I was lucky to get a job as a cataloger almost immediately after graduating. After about 18 months in that position, I accepted the position of Technical Services Coordinator at yet another institution. I’ve been here almost 8 years.
Describe a typical day
“Typical” is a bit of a stretch, but the following are some highlights:
- supervise (hire, train, support) paraprofessional staff in acquisitions, cataloging, and electronic resources
- serve as head of Special Collections
- perform reference duties on a rotation
- serve as an academic-division liaison—collection development/management, library instruction, specialised reference
- negotiate and manage license agreements
- administer library-specific software packages
What traditional library skills are important to have within your role?
My role requires an excellent understanding of traditional acquisitions and cataloging skills. It’s also important to have a fairly high comfort-level with reference and instruction. Generally, it requires the ability to have a high-level understanding of the overall operations of the library and the way various departments interact.
What non-traditional library skills are important to have within your role?
Less traditional skills (which are becoming pervasive and are likely to be considered traditional before long!) are the ability to understand and maintain the back-end of numerous software/e-resource admin systems, managerial skills, accounting skills, and the patience to deal with the never-ending sales calls.
Are there any specific software packages or technologies you use on a regular basis within your role?
I work most often with our integrated library system (Voyager and its accompanying Oracle-based reporting system), a link resolver (SFX), electronic resource management system (Serials Solutions), online ordering systems (including YBP’s Gobi and EBSCO’s Ebsconet), and various back-end database/journal publisher platforms.
What is the most rewarding part of your role?
The most rewarding part to me is fostering my staff to be their best and helping them understand how their work has broad implications for the way the entire library functions. (It’s also pretty cool that I can access the Special Collections any time I want.)
What is the most challenging part of your role?
Ensuring that everyone has what they need to complete their research in the fact of static (or decreasing) budgets.
What are the career prospects within your area of librarianship?
It varies, but I’ve seen quite a few really interesting job ads lately for people with some experience. I don’t keep much of an eye on entry-level jobs, but they’re definitely out there.
Do you have any advice for people interested in pursuing a role in your genre of librarianship?
Two things: Do everything in your power to get experience BEFORE you graduate. Even “entry-level” jobs require experience these days. And, be willing to consider opportunities outside of your current/preferred geographic area. Many, many institutions in more rural areas really struggle to fill positions, but those jobs can help you get the experience you need in just a few years to get an amazing job somewhere you’d rather be.